Frequently Asked Questions
Find answers to common questions about our tours, bookings, and services. Can't find what you're looking for? Just ask us!
Yes — free cancellation up to 24 hours before your tour.
We accept secure payment links, Credit/Debit cards and EFT transfers (only SA accounts).
Most tours are private unless stated otherwise.
Yes — we offer door-to-door pickup within Cape Town.
Yes. No experience is required and full safety training is provided.
Most operators require participants to be 16+. Younger kids may ride as passengers (provider dependent).
Comfortable clothes, closed shoes, sunglasses, and sunscreen.
We will reschedule or offer an alternative activity. If no option is possible, a refund is provided.
Yes — children are welcome, but some activities have restrictions.
We work with certified, experienced and trustworthy guides. You will be provided with equipped vehicles with air conditioning, accompanied by a knowledgeable driver/guide.
Yes — we can tailor any experience to your needs.
Water is included on most tours. Meals are available depending on the itinerary.
We definitely give time to last minute bookings.
Absolutely.
No — but it's appreciated if you enjoyed the service.
Still Have Questions?
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